3/19/2023 0 Comments Madcap forum![]() Thank you for reading this! We hope you find everything you need to help you be productive with MadCap Software. The Knowledge Base includes known issues, workarounds, and links to patches. Also, please ask your question in only one forum / sub-forum.Īdditional information about Madcap software can be found in the Knowledge Base. There are separate forums for each MadCap product, and within those forums there are sub-forums relating to specific types of problems (for example, stylesheets, print output, importing from other sources, etc.) Asking your question in the correct forum and sub-forum will make it more likely you'll get a useful response quickly. Try to ask your question in the correct section. Many of the most common questions have been answered several times, so you may be able to find the solution in the existing threads. We understand that it can be frustrating if things aren't working for you, but remember that these are peer-to-peer forums.īefore posting a question, try the forum's search feature. Like the MVPs, the trainers don't speak directly for MadCap Software.įorum members with an orange name are MadCap staff. However, they do not work for MadCap: they aren't paid for what they do here, they aren't directly involved in developing MadCap software, and they don't speak for MadCap.įorum members with a red name are officially certified MadCap Trainers. They're knowledgeable and always willing to help. These folks are users of MadCap software much like yourself the MVP designation indicates that they have consistently provided useful help to other forum members. The more people submit something the more likely MadCap is to make it a priority, and its possible you've found a detail about the issue that others may have missed.įorum members with a green name are MVPs (Most Valuable Professionals). ![]() Important: Even if you know someone else has already submitted a bug report or feature request regarding a particular issue, please submit an additional request. Note that you do not need a maintenance contract to submit bugs. If you have a maintenance contract, you can submit a support ticket here:Īnd if you have a bug report or feature request, you can submit it here: If you really need to talk directly to MadCap, there are two ways you can do it. MadCap staff does monitor these forums, but they may not see every post. Works for any image (not only those created by Capture) Objects are added to a separate editable layer Examples of useful objects: Arrows Bubbles (callouts) Ovals Cursor Easiest way to add is drag from palette ADDING CALLOUTS AND OBJECTS Demonstration. These are primarily peer-to-peer assistance forums. This is a place where MadCap customers can come to find tips and information from other MadCap Software users. Hello and welcome to MadCap's user assistance forums.
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